ZNet recently conducted a survey with customers in order to choose Best Customer Service Representative of the Year. It our pleasure to share the customer reviews with you all.

UMESH –  He helped me to solve my problem when my website was not getting open and when it was showing that there was a virus. Thank you

I was new in website hosting satguru Ji help me as a teacher and told me everything about reseller panel. Thanks to znet and satguru who help me stand my business

All are the best but most of the time i found satguru, so i go with him.

Definitely Ms. Sheela Chauhan because of her outstanding attention to detail, lasting patience, a natural down to earth communication skill (with minimal tech-talk) and an effective problem resolution with zero fuss.

Your all employees. R best vry GD customer service. I hv lots of business wid u guys cuz I like ur customer service. But mostly I deal wd ravi. Thx

My last conversation was months back, so I dont remember the Service Agents by names, but I appreciate the thought behind this survey. The fact that I don’t remember the names says a lot in itself. It showcases how good your product is.

A rose on time is most valuable than a $1000 gift that’s too late. I got best support from the customer representative. Thanks

Chetna – Her way of understanding the problem and technical skill are very good. Love you guys ..!

Anupama Kumawat – she is excellent in handling customer query.

I do not remember any of your representative by name. However, whenever I have been in need of any support from you, I have received excellent response from your team, whosoever was online.

Satguru Das – Good communication skills

Satyendra Singh Rajawat – he is the only one………

Ravi Kumawat – Answered all the queries.

Sajjan Singh – value for money

Praveen Shekawat – Behaviour, issue handling, responsibility are in good state. He is not only the best employee but a good man as well. Apart from him others are also very nice… Anupama,ravi kumawat,  rachna, mukesh, satyendra and others too. Thank you all

Ravi Kumawat – Handle all the matter amicably

For me personally The best customer service rep. from your side has been Mr. Devendra Singh in the Linux section. Other team members with whom I have dealt like Deptanshu and Praveen have also been very helpful and apt. But perhaps due my dealing being the maximum on technical grounds with Devendra Singh, I feel he is the best and off course this doesn’t mean that the others are bad. All my good wishes are with Team Znet India. Luv & Regards Rajesh kainth Owner www.dilsedesi.org and www.dilsedesigamesonline.com

Sheela Chauhan – I give her 5/5.. she is good in her work and service. Thank you.

Praveen Shekawat – very helping and supportive

She always ready to help, My vote goes for Sheela Chauhan. Regards, Vishal Darji zyelon@gmail.com

We mainly interact with Krishan Singh Shekhawat so for us he had always been a very helpful hand.

all are best

I talked to Shailender and explained the whole process to me with full patience and got my hosting plan and site implemented for me so he is the best for me

i dont know about name but service was good

Sajjan has always been helpful and prompt with his responses Amit Deshpande Digitaltower.in

We work on a mission critical learning platform where our engines are used by more than 50000 users for assessments and content hence any problem (Which keeps on happening) is very well managed and supported by Deeptanshu.

Most of the time i have intracted with mr.Vivek Saini and he resolve problem and he fullfill the commitment, but sometime i have intracted with Ms.Sheela Chouhan & Satguru Das as well even they have helped me a lot to resolve my issues. But still my vote is for Mr. Vivek Saini.

I contacted once , it was helpful

Actually I would like to give my vote to two guys. One is Ravi Kumawat and another one is Praveen Shwekhawat.

Praveen Shekawat – Its upto the expectation

Ravi Kumawat – he is very good guy………

Praveen Shekawat – He is very good and help customer in a specific manner, our company will be very happy that he gave me proper response and help to solve our problem. Best of Luck for your good work. from ALOK KUMAR VERMA

Ravi Kumawat – patient and care for customers

Satguru Das – very specific and promt…

Deeptanshu Marothiya – Very informative and does seek to help customers!

Sheela Chauhan – Gets to the root of the matter to resolve issues.

Praveen Shekawat – Best support for all side

Sheela Chauhan – she is very good in technical and work in time frame

Ravi Kumawat – ravi is good for znet

Praveen Shekawat – co-operative best of luck

Sheela Chauhan – she is nice and provide me complete the details and help. Thanks!

Sheela Chauhan – Very Good Supportive.

Satguru Das – he is good

Ravi Kumawat – He is polite and quick, he simply understand what clients problem is. All the best for the Annual Meet. Siam Naulak www.naulak.com

Actually I would like to give my vote to two guys. One is Ravi Kumawat and another one is Praveen Shwekhawat.

I know Devendra – linux Team. who has always given good support

Best of luck guyz !!! satguru keep up the good work

Znet service and efficiency is the best and we are quite satisfied with the support. But the people we have talked with are not in this list.

hellooooo hiiiii Myself is Charu Sharma I am very thankful of Mr. Praveen which had resolved my problem as earlier related to website .He had given me a better and satisfied response related to my query.So according to me Mr. Praveen is a ZNet Best Customer Service Representative. Thanks

Yea… sheela is have more knowledge compare to other CSR. also she will understand the issues once i explain to her …

Sheela Chauhan is best because she takes responsibility and followup the task until it completed. She also don’t forget to give a confirmation to client that the task is completed.

Dear Sir, Every people gave best response to me. I am very happy in your customer service. I can’t say only one person. G.Muthu manavandi.

Service from Znet is generally wram and cordial. I do vote for Anupama, but everybody was co-operative and well informed. Thank you…. Haris

i have a very good support from ZNET

Deeptanshu Marothiya – Listens & Understand the problem

Ravi Kumawat – I had some payment regarding query and had a good/quick solution as i expected.

Satyendra Singh Rajawat – He is the best customer relation

Sheela Chauhan – Proactive.

Ravi Kumawat – I like his prompt responses.

Praveen Shekawat – He has been way above the mark ! !

your customer service guys is really good , whenever I face problem they always help me…

not sure who but the service provided was good

Abhishek Kapoor – All are very very good but He is the Best

ZNet As A Webhosting Partner At Siliconindia StartUp City

ZNet at CIO-Asia

http://www.cio-asia.com/resource/applications/indian-web-hosting-firm-chooses-parallels-for-virtualisation-offering/

ZNet at MIS-Asia

http://www.mis-asia.com/resource/applications/indian-web-hosting-firm-chooses-parallels-for-virtualisation-offering/

ZNet at ComputerWorld – Singapore

http://www.computerworld.com.sg/resource/applications/indian-web-hosting-firm-chooses-parallels-for-virtualisation-offering/

Let’s check out what ZNet clients are saying:

Ms. Chauhan,
Firstly thank you very much for making the catchall work for darkbrand.com. I’ve checked it and it is working like a miracle!
David Hill

Thanks for your immediate assistance, we feel good for hosting our site with you.Really satisfied with your response. Thanks
Sakth

ohh …..thanks for the fast support. I really appreciate….Thanks
Pankaj Upadhyay

We are “fresh” customer, and for this period ZNET work on support our two servers, Linux and Windows. Every single task which we send they are solve during day or if priority is High, they solved in 30-60 minutes, what is very satisfied if we compare with others companies which work for us. They are very concrete, they have huge technology knowledge and they are friendly business partner.

Only what we would like to see more is that Windows team be fast as is Linux team

We recommended ZNET as trust, smart, friendly and company which has technology knowledge for every single task. We consider to move all of our servers to them on support, since we can compare them with Softlayer support, very fast and concrete.

Fahrudin Golos
CEO of INTERNATIONAL TECHNOLOGY

Delivers innovative cloud services to small businesses with Parallels Plesk Panel 10

JAIPUR, INDIA – March 25, 2011 – Cloud services enablement leader, Parallels, today announced that India’s fourth largest web hosting company, ZNet (http://www.znetindia.com/) has become a Gold Partner. With this partnership, ZNet will deliver shared web hosting and virtual private servers to small businesses in India using Parallels Plesk Panel 10 and Parallels Virtuozzo Containers.

ZNet needed a solution to help its customers, especially the small businesses, gain a strong position in the hosting industry. It selected Parallels Plesk Panel 10 as it is the industry leading control panel that enables service providers to easily deliver the most profitable services to its entire customer base with the most stable and secure multi-platform hosting control panel at a click of a button.

“Parallels Plesk Panel 10 has comprehensive features which enable us decrease time to market, deliver a full suite of cloud services and increase ARPU,” said Munesh Jadoun, CEO, ZNet Technologies. “By working closely with Parallels, our customers can now focus on IT efficiency and the optimization of internal resources. They now have the ability to save money and better manage their daily business operations.”

ZNet also implemented Parallels Virtuozzo Containers (PVC) to enable its customers to deliver the most profitable, manageable and widest range of virtualization offerings and to help small businesses run business critical applications faster. According to a survey conducted by research company Tier1 Research, PVC is the leading virtualization solution with 36.7 per cent of the mass-market hosters surveyed choosing PVC as their virtualization technology of choice.

John Eng, VP, Marketing and Alliances, Parallels Asia Pacific, said: “ZNet is one of the fastest growing service providers in India. It is deploying Parallels Cloud offerings to remain competitive in the industry and to meet SMBs’ demands for a full set of integrated services to grow profit and reduce churn. And with the partnership with Parallels, they can do that and can continue to drive efficiency accelerating growth through reinvestment.”

Further information on Parallels Plesk Panel 10 and Parallels Virtuozzo Containers are available at www.parallels.com/products/plesk/ and http://www.parallels.com/products/pvc46/

About ZNet

ZNet, India’s fourth largest web hosting company, offering online solutions like domain registration, web hosting, reseller hosting, dedicated hosting, VPS, business email, SSL certificates, online business applications, etc since 2002. ZNet has recently launched various new ventures to increase its reach – znetlive.com, znet.uk.com, znetsupport.com.

For more information about ZNet, visit http://www.znetindia.com/

About Parallels

Parallels is a global leader in virtualization and automation software that optimizes computing for consumers, businesses, and Cloud services providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with more than 700 employees in North America, Europe, and Asia. For more information, please visit www.parallels.com.

Media Contacts

Rachna Ghiya
ZNet India
Tel : +91-141-4070666
Email : rachna@znetindia.com

Maimon Abdul Rahman
Parallels Asia Pacific
Tel: +65 6645 3290 ext 65110
Email: marahman@parallels.com

ZNet ranked as 466 in World’s Top 500 Largest Web Hosting company – WHI report

See Updated client list at http://www.znetindia.com/our-clients

I have rented two domains and webhosting on your servers – - www.vndtechnologies.com, www.dazzletv.com AND 199 Silver Monthly Hosting

Today i had a query about upgrading my account from 199 to 499 as i needed to add another domain to my hosting. Mr Ravi Dixit was very courteous, quick to understand the problem and good with communication skills. I appreciate the way he resolved my issue and helped me upgrade. I’ll do the upgrade by evening today. I would also like to appreciate the efforts of another agent who earlier this morning helped me understand how to change name servers. Unfortunately i could not get his/her name but i appreciate the help.

And keep up the good work Ravi! I highly recommend him.

Regards,
Vineet

Usually, when we buy a product or service from a company, we are quick to complain about it if it’s not up to our expectations. We rarely praise about it, if it’s any good. We do however, recommend  the product/services to others if they require such.

I am not a prolific blogger, I dont get much time these days to practice my writing. But this time I have a reason to do that.

The reason is ZNet India. There may be many unhappy/unsatisfied clients, I am a happy one. I have my support mails to prove that ZNet India always took care of my problems related to their services. Pricing is good. Service is prompt.

I had some issues related to payments. I realised, it’s my own shortcoming, rather than them. I solved it by their guidance. I solved many problems with their help. I learnt a lot from them. Technical as well as Business related knowledge.

I must congratulate ZNet’s team of support. Many heads to count. Many guys were there who helped me one way or another. One case is Praveen. He has helped me so much, that I have become dependent on him. Whenever, I get stuck somewhere, I call him. And he is always there at the end of the phone. He is always courteous, always eager to help, always ready to listen to me. These days I call him before I make any transactions! He helped me get some good discounts on the products.

Who will compete with this company who has such  good team-members?

I wish all the best to Praveen and ZNet India for their success!

A Happy Customer!

Niraj Kumar ‘Vinit’
Kolkata
http://www.adorefoundation.com